Advanta Group Ltd understands that your privacy is important to you and that you care about how your personal data is used.
We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here,
and in a way that is consistent with our obligations and your rights under the law.
2. Information about us
Our Site is owned and operated by Advanta Group Ltd t/a Advanta Manufacturing,
a limited company registered in Wales under company number 3932277.
Registered address: Unit 2, Towngate Ind Est, Ty-Coch way, Cwmbran, South Wales. UK. NP44 7EZ.
VAT number: GB 771 6156 22.
3. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
means an account required to access and/or use certain areas and features of our Site;
a small text file placed on your computer or device by our Site when you
visit certain parts of our Site and/or when you use certain features of our
Site. Details of the Cookies used by our Site are set out in Part 14, below;
the relevant parts of the Privacy and Electronic Communications (EC
Directive) Regulations 2003;
4. What Does This Policy Cover?
links to other websites. Please note that we have no control over how your data
is collected, stored, or used by other websites and we advise you to check the
privacy policies of any such websites before providing any data to them.
5. What is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU
Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable
person who can be directly or indirectly identified in particular by reference
to an identifier’
Personal data is, in simpler terms, any information about you that enables you
to be identified. Personal data covers obvious information such as your name
and contact details, but it also covers less obvious information such as
identification numbers, electronic location data, and other online identifiers.
6. What Personal Data Do You Collect?
We may collect some or all of the following personal data (this may vary
according to your relationship with us):
b. Business name
c. Job title
e. Email address
f. Telephone number
g. Fax number
j. Date of birth
l. Payment information
m. Information about your preferences and interests
n. IP address
o. Web browser type and version
p. Operating system
q. A list of URLs starting with a referring site, your activity on our site, and the site you exit to
7. How Do You Use My Personal Data?
Under the GDPR, We must always have a lawful basis for using personal data.
This may be because the data is necessary for our performance of a contract
with you, because you have consented to our use of your personal data, or
because it is in our legitimate business interests to use it. Your personal
data may be used for one of the following purposes:
- Providing and managing your Account.
- Providing and managing your access to our Site
- Personalising and tailoring your experience on our Site
- Supplying our products and services to you. Your personal
details are required in order for us to enter into a contract with you.
- Personalising and tailoring our products and services for you.
- Communicating with you. This may include responding to emails or
calls from you.
- Supplying you with information by email and post that you have
opted-in to (you may unsubscribe or opt-out at any time by clicking the
unsubscribe link at the bottom of our emails or changing your preferences
within your online account).
- Analysing your use of our Site and gathering feedback to enable
us to continually improve our Site and your user experience.
- Date of birth
- Payment information
- Information about your preferences and interests
- IP address
- Web browser type and version
- Operating system
- A list of URLs starting with a referring site, your activity on our site, and the site you exit to
With your permission and/or where permitted by law, We may also
use your personal data for marketing purposes, which may include contacting you
by email and/or telephone and/or text message and/or post with information,
news, and offers on our products and/or services. You will not be sent any
unlawful marketing or spam. We will always work to fully protect your rights
and comply with our obligations under the GDPR and the Privacy and Electronic
Communications (EC Directive) Regulations 2003, and you will always have the
opportunity to opt-out.
Third Parties whose content appears on our Site may use third-party Cookies, as
detailed below in Part 14. Please refer to Part 14 for more information on
controlling cookies. Please note that we do not control the activities of such
third parties, nor the data that they collect and use themselves, and we advise
you to check the privacy policies of any such third parties.
8. How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light
of the reason(s) for which it was first collected. Your personal data will
therefore be kept for the following periods (or, where there is no fixed
period, the following factors will be used to determine how long it is kept):
- We retain your account information until you tell us you want
your account deleted unless the information is required to comply with our
9. How and Where Do You Store or Transfer My Personal Data?
We will never sell your data but may when necessary transfer some or all of your personal data in countries that
are not part of the European Economic Area (the “EEA” consists of all EU member
states, plus Norway, Iceland, and Liechtenstein). These are known as “third
countries” and may not have data protection laws that are as strong as those in
the UK and/or the EEA. This means that We will take additional steps in order
to ensure that your personal data is treated just as safely and securely as it
would be within the UK and under the GDPR as follows.
We share your data within the group of companies of which we are a part. Where
this involves the transfer of personal data outside the EEA, our group ensures
that personal data is protected by requiring all companies within the group to
follow the same rules with respect to personal data usage. These are known as
“binding corporate rules”. More information on binding corporate rules is
available from the European
We share your data with external third parties, as detailed below in Part 10,
that are based outside of the EEA. The following safeguards are applied to such
We use specific contracts with external third parties that are approved by the
European Commission for the transfer of personal data to third countries. These
contracts ensure the same levels of personal data protection that would apply under
the GDPR. More information is available from the European Commission.
Where We transfer your data to a third party based in the US, this may be
protected if they are part of the EU-US Privacy Shield. This requires that
third party to provide data protection to standards similar to those in Europe.
More information is available from the
Please contact us using the details below in Part 15 for further information
about the particular data protection mechanism used by us when transferring
your personal data to a third country.
The security of your personal data is essential to us, and to protect your
data, We take a number of important measures, including the following:
- Various physical, electronic and managerial procedures to
safeguard and secure the information we collect.
- We will ensure there is a Data Processing Agreement in place
with any third party processors.
10. Do You Share My Personal Data?
We may sometimes contract with the following third parties to supply products
and/or services to you on our behalf. These may include payment processing,
delivery, and marketing. In some cases, those third parties may require access
to some or all of your personal data that we hold.
If any of your personal data is required by a third party, as described above,
We will take steps to ensure that your personal data is handled safely,
securely, and in accordance with your rights, our obligations, and the third
party’s obligations under the law, as described above in Part 9.
If any personal data is transferred outside of the EEA, We will take suitable
steps in order to ensure that your personal data is treated just as safely and
securely as it would be within the UK and under the GDPR, as explained above in
In some limited circumstances, We may be legally required to share certain
personal data, which might include yours, if we are involved in legal
proceedings or complying with legal obligations, a court order, or the
instructions of a government authority.
11. How Can I Control My Personal Data?
- In addition to your rights under the GDPR, set out in Part 5,
when you submit personal data via our Site, you may be given options to
restrict our use of your personal data. In particular, We aim to give you
strong controls on our use of your data for direct marketing purposes
(including the ability to opt-out of receiving emails from us which you may do
by unsubscribing using the links provided in our emails and at the point of
providing your details and by managing your Account).
- You may also wish to sign up to one or more of the preference
services operating in the UK: The Telephone Preference Service (“the TPS”), the
Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference
Service (“the MPS”). These may help to prevent you receiving unsolicited marketing.
Please note, however, that these services will not prevent you from receiving
marketing communications that you have consented to receiving.
12. What Are My Rights?
Under the GDPR, you have the following rights, which we will always work to
- The right to be informed about our collection and use of your
personal data. This Privacy Notice should tell you everything you need to know,
but you can always contact Us to find out more or to ask any questions using
the details in Part 15.
- The right to access the personal data we hold about you. Part 13
will tell you how to do this.
- The right to have your personal data rectified if any of your
personal data held by us is inaccurate or incomplete. Please contact us using
the details in Part 15 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or
otherwise dispose of any of your personal data that we have. Please contact us
using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your
- The right to object to us using your personal data for a
particular purpose or purposes
- The right to data portability. This means that, if you have
provided personal data to us directly, We are using it with your consent or for
the performance of a contract, and that data is processed using automated
means, you can ask us for a copy of that personal data to re-use with another
service or business in many cases.
- Rights relating to automated decision-making and profiling. We
do not use your personal data in this way. For more information about our use
of your personal data or exercising your rights as outlined above, please
contact Us using the details provided in Part 16.
Further information about your rights can also be obtained from
the Information Commissioner’s Office or your local Citizens Advice
If you have any cause for complaint about our use of your personal data, you
have the right to lodge a complaint with the Information Commissioner’s Office.
13. Can I Withhold Information?
You may access certain areas of our Site without providing any personal data at
all. However, to use all features and functions available on our Site you may
be required to submit or allow for the collection of certain data.
14. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for
details of that personal data and for a copy of it (where any such personal
data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or
postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request
is ‘manifestly unfounded or excessive’ (for example, if you make repetitive
requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 21 days and, in any case,
not more than one month of receiving it. Normally, we aim to provide a complete
response, including a copy of your personal data within that time. In some
cases, however, particularly if your request is more complex, more time may be
required up to a maximum of three months from the date we receive your request.
You will be kept fully informed of our progress.
Our Site may place and access certain first-party Cookies on your computer or
device. First-party Cookies are those placed directly by us and are used only
to provide and improve our products and services. By using our Site you may
also receive certain third-party Cookies on your computer or device.
Third-party Cookies are those placed by websites, services, and/or parties
other than us. Third-party Cookies are used on our Site for providing live
chat, marketing and feedback submission. In addition, our Site uses analytics
Website analytics refers to a set of tools used to collect and analyse usage
statistics, enabling us to better understand how people use our Site. For more
details, please refer to our
16. How Do I Contact You?
To contact us about anything to do with your personal data and data protection,
including to make a subject access request, please use the following details
Email address: email@example.com
Telephone number: 0345 200 391
Postal Address: Unit 2, Towngate Ind Est, Ty-Coch way, Cwmbran, South Wales. UK. NP44 7EZ.
17. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for
example, if the law changes, or if we change our business in a way that affects
personal data protection.
Any changes will be immediately posted on our Site and you will be deemed to
following the alterations. We recommend that you check this page regularly to